[Nigeria] Service Restored: Account Name Verification Issues

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with account name inquiries due to an issue with one of our service partners has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted May 02, 2026 - 11:11 UTC

Identified

Dear Valued Customer,

We are experiencing a temporary glitch with account name inquiries due to an issue with one of our service partners. Some users may find difficulty in verifying recipient names right now. Our team is on it and working to fix this quickly. Sorry for the trouble.

Affected Services:
Affected Markets: Nigeria

Posted May 02, 2026 - 10:54 UTC

This incident affected: Flutterwave Collections (Collections APIs).