[UGX] Service Restored: Mobile Money Payments

Incident Report for Flutterwave

Resolved

UGX Airtel Mobile Money payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely.

We apologize for the disruption and appreciate your patience and understanding.

Posted Oct 27, 2026 - 23:19 UTC

Identified

Dear Valued Merchant,

UGX Airtel Mobile Money payments are currently failing due to a service disruption affecting Airtel. We are working with the provider to restore normal payment processing and will share further updates as they become available.

We apologize for the disruption and appreciate your patience and understanding.

Posted Oct 27, 2026 - 21:51 UTC

This incident affected: Flutterwave Collections (Collections APIs).