Service Restored: Intermittent Issue with Dynamic Account Generation

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption affecting the generation of dynamic accounts with one of our partners, has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Nov 22, 2025 - 10:40 UTC

Identified

Dear Valued Customer,

We are experiencing a service disruption affecting the generation of dynamic accounts with one of our partners.

Our technical team is actively reviewing the issue to determine the scope and cause. We will provide an update as soon as we have more definitive information.

We apologize for any inconvenience this may cause.

Affected Services:
Affected Markets: Nigeria

Posted Nov 22, 2025 - 08:13 UTC

This incident affected: Flutterwave Collections (Collections APIs).