Service Disruption: Mobile Money (Senegal)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently investigating reports of service disruption affecting Mobile Money transactions in Senegal. This specifically relates to transactions on the mobile money network.

Users may experience failed or delayed transactions.

We are actively working with our partner to restore service normalcy. We apologise for any inconvenience this may cause, and thank you for understanding. We will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Senegal

Posted Oct 31, 2025 - 05:28 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).