[NGN] Service Restored: Intermittent Card Transaction Failures

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with Interswitch impacting card transactions has been successfully resolved.

Thank you for your patience and understanding.

Posted Nov 06, 2026 - 07:23 UTC

Investigating

Dear Valued Merchant,

We are currently experiencing intermittent card transaction failures affecting some customers due to an issue with a third-party service provider. The provider is working to restore normal service, and we will keep you informed of any updates.

We apologize for the inconvenience and appreciate your patience and understanding.

Posted Nov 06, 2026 - 06:56 UTC

This incident affected: Flutterwave Collections (Collections APIs).