We are happy to inform you that the issue with our card payment processing has been resolved. All card transactions are now processing normally.
We apologize for any inconvenience this disruption may have caused and thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Posted Sep 13, 2025 - 06:41 UTC
Update
We are still experiencing an issue with our card payment processing. Our technical team continues to work with our provider to resolve the service disruption as quickly as possible.
We will provide another update as soon as we have more information.
Thank you for your continued patience.
Affected Services: Affected Markets: Nigeria
Posted Sep 12, 2025 - 20:48 UTC
Investigating
We are still experiencing an issue with our card payment processing. Our technical team continues to work with our provider to resolve the service disruption as quickly as possible.
We will provide another update as soon as we have more information.
Thank you for your continued patience.
Affected Services: Affected Markets: Nigeria
Posted Sep 12, 2025 - 20:46 UTC
Identified
Dear Valued Customers,
We are currently experiencing a service disruption with our card payment processing, which is affecting transactions. We are aware that some transactions may be timing out.
Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected Services: Affected Markets: Nigeria
Posted Sep 12, 2025 - 18:44 UTC
This incident affected: Flutterwave Collections (Collections APIs).