[GHS] Service Alert: Mobile Money Payments Affected

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

Some GHS mobile money payments made with Telecel may currently fail due to intermittent issues with one of our service providers. We are working with the provider to restore normal payment processing and will share further updates as they become available.

We apologize for the disruption and appreciate your understanding.

Affected Services:
Affected Markets: Ghana

Posted Oct 13, 2026 - 16:33 UTC

This incident affects: Flutterwave Collections (Checkout JS).