[Kenya] Service Restored: KES Payout Disruptions

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Jun 17, 2026 - 10:38 UTC

Identified

Dear Valued Customer,

We are experiencing a temporary issue with our external payment partner, which is causing some KES payouts to fail. Our team is working closely with them to get this resolved quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya

Posted Jun 16, 2026 - 13:08 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).