[Senegal] Service Restored: Intermittent Orange Money Service Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Posted Aug 29, 2026 - 06:25 UTC

Identified

Dear Valued Merchant,

We are experiencing an intermittent disruption affecting Orange Money Senegal. As a result, some customers may be unable to complete payments or may experience delays when receiving payments.

We are actively working with the affected provider to resolve the disruption and restore normal service. Further updates will be shared as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Affected Services:
Affected Markets: Senegal
Posted Aug 28, 2026 - 17:02 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).