[Senegal] Service Alert: Intermittent Orange Money Service Disruption

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are experiencing an intermittent disruption affecting Orange Money Senegal. As a result, some customers may be unable to complete payments or may experience delays when receiving payments.

We are actively working with the affected provider to resolve the disruption and restore normal service. Further updates will be shared as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Aug 28, 2026 - 17:02 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).