[NGN] Service Alert: New Account Creation Affected

Incident Report for Flutterwave

Investigating

Dear Valued Merchant,

You may be unable to create new accounts, and existing merchants may be unable to generate Payout Sub-Accounts. Most attempts are currently failing, with only a few succeeding. Our team is actively working to restore normal service and will share further updates as soon as possible.

We sincerely apologize for the disruption to your business operations and appreciate your patience.

Affected Services:
Affected Markets: Global

Posted Oct 23, 2026 - 11:04 UTC

This incident affects: Flutterwave for Business (Flutterwave API).