Please be informed that we’re experiencing intermittent issues processing PWBT transactions at this time.
We are also aware of an issue with the generation of Virtual Account Numbers (VANs) at this time.
Impact: Customers would receive the error “error processing request, please check request parameters and try again” while attempting to complete payment via checkout.
The team has been notified and resolving.
Next update in: 45 minutes
Posted Oct 15, 2021 - 10:10 UTC
This incident affected: Collections and Virtual Account Numbers.