Service Degradation: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

Please be aware that some users may experience delays with collections in Senegal due to an external provider issue. Our team is working with them to restore full service.

We will provide an update shortly.

Affected Services:
Affected Markets: Senegal

Posted Mar 04, 2026 - 09:30 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).