Service Restored: KES Payouts - Kenya

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical issue with one of our service providers affecting KES Payouts has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Apr 14, 2026 - 10:02 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical issue with one of our service providers affecting KES Payouts. As a result, some users may face delays. Our partner is working on a fix, and we are monitoring the situation closely.

We apologize for the inconvenience.

Affected Services:
Affected Markets: Kenya

Posted Apr 12, 2026 - 06:17 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).