[Kenya] Service Alert: KES Transaction Issues

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are aware that some KES payout transactions are not going through. Our team is working with our third-party provider to resolve this as quickly as possible. We are very sorry for the interruption to your service.

Affected Services:
Affected Markets: Kenya

Posted May 05, 2026 - 15:37 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).