[Uganda] Service Restored: Mobile Money Cameroon Debit Payment Service

Incident Report for Flutterwave

Resolved

We are pleased to inform you that this issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda

Posted Jul 05, 2026 - 17:16 UTC

Identified

Dear Cherished Merchant,

An issue with an external service providers is affecting debit payment processing through Mobile Money Uganda. As a result, some customer debit transactions may fail or take longer than expected.

We are actively working with the provider to resolve the issue and restore normal service. We will keep you updated as soon as new information becomes available.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Uganda

Posted Jul 05, 2026 - 12:13 UTC

This incident affected: Flutterwave Collections (Collections APIs).