[KES] Service Alert: Temporary Interruption in Payouts

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting payouts in KES. Some payouts may be delayed or may not reach recipient accounts as expected.

Our team has engaged the relevant provider and is actively working to restore normal processing. We will share further updates as more information becomes available.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Posted Nov 02, 2026 - 06:32 UTC

This incident affects: Flutterwave Payouts (Payouts APIs).