[Rwanda] Service Alert: Payout Delays

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently facing an issue with our payout provider in Rwanda. This means some users may experience delays with their payouts. Our team is already looking into it and working on a quick fix. We apologize for the inconvenience.

Affected Services:
Affected Markets: Rwanda
Posted May 19, 2026 - 10:19 UTC
This incident affects: Flutterwave Collections (Collections APIs).