[Rwanda] Service Restored: Payout Delays

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with mobile money transactions in Rwanda has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted May 20, 2026 - 15:22 UTC

Identified

Dear Valued Customer,

We are currently facing an issue with our payout provider in Rwanda. This means some users may experience delays with their payouts. Our team is already looking into it and working on a quick fix. We apologize for the inconvenience.

Affected Services:
Affected Markets: Rwanda

Posted May 19, 2026 - 10:19 UTC

This incident affected: Flutterwave Collections (Collections APIs).