We are pleased to inform you that the intermittent timeout issues affecting both Mobile Money Collections and Payouts in Ghana has been successfully resolved. We're monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.
Affected Services: Affected Markets: Ghana
Posted Nov 24, 2025 - 15:51 UTC
Identified
Dear Valued Customer,
We are currently experiencing intermittent timeout issues affecting both Mobile Money Collections and Payouts in Ghana.
This issue is external to our systems (partner related). Our technical teams are actively investigating the matter and working on a resolution with our partner.
We apologize for any inconvenience caused and appreciate your patience. We will provide an update as soon as more information is available.
Affected Services: Affected Markets: Ghana
Posted Nov 17, 2025 - 19:57 UTC
This incident affected: Flutterwave Collections (Checkout JS).