Service Degradation: Mobile Money Collections & Payouts (Ghana)

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing intermittent timeout issues affecting both Mobile Money Collections and Payouts in Ghana.

This issue is external to our systems (partner related). Our technical teams are actively investigating the matter and working on a resolution with our partner.

We apologize for any inconvenience caused and appreciate your patience. We will provide an update as soon as more information is available.

Affected Services:
Affected Markets: Ghana

Posted Nov 17, 2025 - 19:57 UTC

This incident affects: Flutterwave Collections (Checkout JS).