[Nigeria] Service Restored: Intermittent Issues with USSD transactions

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with USSD transactions has been successfully resolved.

Thank you for your patience and understanding.


Affected Services:
Affected Markets: Nigeria
Posted May 25, 2026 - 14:04 UTC

Identified

Dear Valued Customer,

We are currently experiencing an issue with one of our external payment providers, which may affect USSD transactions for some users. Our team is actively investigating the cause and working on a quick fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Posted May 25, 2026 - 10:31 UTC
This incident affected: Flutterwave Collections (Collections APIs).