[Ghana] Service Restored: Mobile Money Collection Delays

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with one of our external payment providers, which caused delays with some collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Posted Jun 12, 2026 - 17:27 UTC

Identified

Dear Valued Customer,

We are currently experiencing an issue with one of our external payment providers, which is causing delays with some collections. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Posted Jun 12, 2026 - 14:51 UTC
This incident affected: Flutterwave Collections (Checkout JS).
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