[NGN] Service Restored: Card Payments Affected

Incident Report for Flutterwave

Resolved

NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely.

We apologize for the disruption and appreciate your patience and understanding.

Posted Oct 19, 2026 - 12:47 UTC

Investigating

Dear Valued Merchant,

Some NGN card payments are currently failing due to an issue with one of our service providers. The provider is reviewing the issue, and we are working with them to restore normal payment processing. We will share further updates as they become available.

We apologize for the disruption and appreciate your understanding.

Posted Oct 19, 2026 - 12:07 UTC

This incident affected: Flutterwave Collections (Collections APIs).