[Polaris Bank] Nigeria - No response to transfer requests

Incident Report for Flutterwave

Resolved

This incident has been resolved.
Posted Jul 17, 2021 - 20:30 UTC

Investigating

Challenge: No response to NIP transaction requests.

Impact: Transactions routed to Polaris bank are failing.

Polaris' bank technical team is currently working to resolve the challenge. An update will be provided as soon as this is resolved.
Posted Jul 16, 2021 - 12:03 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).
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