We are pleased to inform you that the disruption affecting our Mobile Money collection service in Cameroon has been successfully resolved. Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Posted Dec 06, 2025 - 08:51 UTC
Identified
Dear Valued Customer,
We are currently experiencing a disruption affecting our Mobile Money collection service in Cameroon.
Our engineering team has escalated the issue to our partner and are working to confirm the underlying cause and determine a resolution timeline. This disruption is causing collection failures and delays.
We apologize for any inconvenience this may cause and thank you for your patience. We will provide an update as soon as more information becomes available.
Affected Services: Affected Markets: Cameroun
Posted Dec 06, 2025 - 06:35 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).