[RWF] Service Alert: Disruption affecting MTN transactions

Incident Report for Flutterwave

Identified

Dear Valued Merchant,

We are currently experiencing a disruption affecting some customer debit transactions via MTN Rwanda, which may prevent payments from being completed successfully. Our team is working with the affected provider to restore normal service and minimize the impact on your business.

We apologize for the disruption and appreciate your patience and understanding while we work to resolve the issue.

Affected Services:
Affected Markets: Rwanda

Posted Oct 07, 2026 - 08:16 UTC

This incident affects: Flutterwave Collections (Collections APIs).