[Nigeria] Service Alert: NGN Transfer Delays

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with NGN payouts has been successfully resolved.

Thank you for your patience and understanding.

Posted Jul 30, 2026 - 16:03 UTC

Investigating

Dear Valued Merchant,

We are currently experiencing a service disruption affecting NIBSS, which may impact NGN transfers to recipients. As a result, some merchants may experience delays or unsuccessful payout transactions.

We are actively working with NIBSS to restore normal service and are closely monitoring the situation. We will provide further updates as soon as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Posted Jul 30, 2026 - 15:22 UTC

This incident affected: Flutterwave Payouts (Payouts APIs).