Service Restored: Mobile Money Ivory Coast

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption affecting Mobile Money Collections and Payouts in Ivory Coast has been successfully resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast

Posted Dec 22, 2025 - 20:34 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting Mobile Money Collections and Payouts in Ivory Coast. This is due to a technical delay from our external service provider.

Our partner is aware and is working on a resolution. We will provide updates as they become available. We apologize for any inconvenience.

Affected Services:
Affected Markets: Ivory Coast

Posted Dec 19, 2025 - 15:56 UTC

This incident affected: Flutterwave Collections (Collections APIs).