Service Restored: Banking Service Enquiries (Nigeria)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the disruption affecting our banking service enquiry features and overall transaction processing has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Dec 09, 2025 - 23:33 UTC

Identified

Dear Valued Customer,

We are currently experiencing a disruption affecting our banking service enquiry features and overall transaction processing.

Customers may experience delays in receiving notifications and some instability in automated name verification.

Our engineering teams are aware and have escalated the issue to our partner for urgent resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria

Posted Dec 09, 2025 - 23:08 UTC

This incident affected: Flutterwave Collections (Collections APIs).