Service Restored: Mobile Money Rwanda

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption affecting mobile money transactions in Rwanda has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Dec 19, 2025 - 14:06 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting mobile money transactions in Rwanda. Our external partner is aware and working on a resolution. We will provide further updates shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Rwanda

Posted Dec 19, 2025 - 12:16 UTC

This incident affected: Flutterwave Collections (Collections APIs).