[Rwanda] Service Alert: MTN Payment Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting collections payments through MTN Rwanda has been successfully resolved.

Thank you for your patience and understanding.

Posted Aug 10, 2026 - 15:24 UTC

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting collections payments through MTN Rwanda. As a result, some payments may be unsuccessful or unavailable.

Our team is actively working with MTN to resolve the disruption and restore normal service. Further updates will be shared as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Posted Aug 10, 2026 - 08:18 UTC

This incident affected: Flutterwave Collections (Checkout JS, Collections APIs).