Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the technical difficulties with Mobile Money collections in Senegal has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Dec 21, 2025 - 11:57 UTC

Identified

Dear Valued Customer,

We are currently experiencing technical difficulties with Mobile Money collections in Senegal. Transactions may be delayed or pending. We are working to restore full service and apologize for any inconvenience.

Affected Services:
Affected Markets: Senegal

Posted Dec 18, 2025 - 07:02 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).