[USD] Service Restored: Intermittent Card Payment Issues

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the intermittent card transaction failures due to an issue with our external payment processor has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global

Posted May 22, 2026 - 18:10 UTC

Investigating

Affected Services:
Affected Markets: Global

Posted May 22, 2026 - 14:11 UTC

Identified

Dear Valued Customer,

We are currently experiencing intermittent card transaction failures due to an issue with our external payment processor. Some users may experience timeouts during this time. Our team is actively investigating and working with the provider to fix this. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Global

Posted May 22, 2026 - 14:06 UTC

This incident affected: Flutterwave Collections (Collections APIs).