Service Restored: Balances on Send and F4B

Incident Report for Flutterwave

Resolved

Balances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely.

We apologize for the inconvenience and appreciate your patience and understanding.

Affected Services:
Affected Markets: Global
Posted Oct 13, 2026 - 14:26 UTC

Identified

Dear Valued Merchant,

You may be unable to view your balances on the Send and F4B applications at the moment. The cause has been identified, and our engineers are working to bring balance visibility back to normal.

We will keep you informed as we make progress. We apologize for the disruption and thank you for your patience.

Affected Services:
Affected Markets: Global
Posted Oct 13, 2026 - 09:28 UTC
This incident affected: Flutterwave for Business (Flutterwave API).