Service Disruption: South African Collection Rail

Incident Report for Flutterwave

Investigating

Dear Valued Customer,

We are currently experiencing delayed callbacks on our South African Collection rail which may result in an increase in pending transactions for some users.

Our technical team is actively investigating the issue with the service provider, to restore normal service as quickly as possible.
Further update will be provided as soon as possible.

We apologize for the inconvenience experienced.
Thank you for your patience and understanding.

Affected Services:
Affected Markets: South Africa

Posted Oct 14, 2025 - 14:13 UTC

This incident affects: Flutterwave Payouts (Payouts APIs).