We are pleased to inform you that the delayed callbacks on our South African Collection rail which resulted in an increase in pending transactions for some users has been successfully resolved. Thank you for your patience and understanding.
Affected Services: Affected Markets: South Africa
Posted Nov 07, 2025 - 12:37 UTC
Investigating
Dear Valued Customer,
We are currently experiencing delayed callbacks on our South African Collection rail which may result in an increase in pending transactions for some users.
Our technical team is actively investigating the issue with the service provider, to restore normal service as quickly as possible. Further update will be provided as soon as possible.
We apologize for the inconvenience experienced. Thank you for your patience and understanding.
Affected Services: Affected Markets: South Africa
Posted Oct 14, 2025 - 14:13 UTC
This incident affected: Flutterwave Payouts (Payouts APIs).