Service Disruption: Mobile Money (Cameroon)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the disruption affecting Mobile Money collections in Cameroon has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun

Posted Nov 06, 2025 - 10:41 UTC

Identified

Dear Valued Customer,

We are currently experiencing a disruption affecting Mobile Money collections in Cameroon.

This issue is originating from our external service provider.

Our technical team is actively working with the provider to resolve the outage as quickly as possible.

We sincerely apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Cameroun

Posted Nov 05, 2025 - 09:34 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).