[Ghana] Service Alert: Delays with GHS SMS OTPs

Incident Report for Flutterwave

Investigating

Dear Valued Merchant,

We are currently experiencing a temporary service degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions.

As a result, some of your customers may experience delays or failures when attempting to complete transactions requiring SMS verification.

Our technical team is actively working with our SMS service provider to resolve the issue as quickly as possible and restore normal operations.

We sincerely apologize for any inconvenience this may cause to your operations. We will provide another update as soon as the issue is resolved.
Posted Aug 24, 2026 - 13:50 UTC