Service Restored: Kenya Payout Rail

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption to our KES Payout rail has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Dec 12, 2025 - 06:39 UTC

Identified

Dear Valued Customer,

We are currently experiencing a disruption to our KES Payout rail. This is due to a downtime affecting a key external partner. Transactions may be delayed or fail. Our teams are actively monitoring the resolution efforts. We apologize for the inconvenience.

Affected Services:
Affected Markets: Kenya

Posted Dec 11, 2025 - 06:01 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).