We are happy to confirm that the intermittent connection timeouts affecting Payouts and Collections services in Cameroon have been resolved.
Mobile money transactions should now be processing successfully without delays.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Posted Oct 05, 2025 - 16:27 UTC
Identified
Dear Valued Customer,
We are currently investigating reports of intermittent connection timeouts affecting our Payouts and Collections services in Cameroon. This specifically relates to transactions on the mobile money network.
Users may experience failed or delayed transactions when processing Payouts and Collections.
We are in contact with our partner and are working to diagnose the root cause. We will provide an update as soon as we have more information.
Affected Services: Affected Markets: Cameroun
Posted Oct 05, 2025 - 12:55 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).