The delay in transaction notifications affecting Nuvion Pay With Bank Transfer (PWBT) has been resolved. You can now receive transaction notifications as expected.
We apologize for the disruption to your business operations and appreciate your patience and understanding.
Posted Nov 05, 2026 - 16:01 UTC
Identified
Dear Valued Merchant,
We are experiencing intermittent Name Enquiry failures affecting Nuvion Pay With Bank Transfer (PWBT) transactions. This may prevent some customers from successfully completing bank transfer payments, potentially disrupting your payment collection operations.
Our team is actively working to resolve the issue and restore normal service. We will provide updates as progress is made.
We apologize for the disruption to your operations and appreciate your patience and understanding.
Posted Nov 05, 2026 - 14:09 UTC
This incident affected: Flutterwave Collections (Collections APIs).