We are pleased to inform you that the service disruption impacting a subset of our payment processing in the US has been successfully resolved. Thank you for your patience and understanding.
Affected Services: Affected Markets: US
Posted Nov 26, 2025 - 14:41 UTC
Identified
Dear Valued Customer,
We are currently experiencing a service disruption impacting a subset of our payment processing in the US. Transactions routed through a key external partner are experiencing timeouts and resulting in failures.
The provider responsible has been notified, and they are working on a resolution.
We apologize for any failed transactions and the inconvenience this causes. We will provide our next update as soon as new information is available from our partner.
Affected Services: Affected Markets: US
Posted Nov 24, 2025 - 22:54 UTC
This incident affected: Flutterwave Collections (Collections APIs).