We are pleased to inform you that the issue with BIN Service (Card Services) and related no traffic on the other rails has been successfully resolved. We can observe traffic on the rails now.
Thank you for your patience and understanding.
Posted Nov 05, 2026 - 20:46 UTC
Identified
Dear Valued Merchant,
We are currently experiencing a disruption with our Bank Identification Number (BIN) service, which may affect the processing of card transactions. As a result, you may experience failed or declined card payments, potentially disrupting payment acceptance and impacting transaction success rates.
The issue has been escalated for investigation, and we are working towards restoring normal service. Further updates will be communicated as more information becomes available.
We apologize for the inconvenience this may cause and appreciate your patience as we work to resolve the issue.
Posted Nov 05, 2026 - 18:15 UTC
This incident affected: Flutterwave Collections (Collections APIs).