Service Restored: Name Verification Issues (Nigeria)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical glitch affecting account name enquiries has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Feb 03, 2026 - 22:31 UTC

Identified

Dear Valued Customer, We are currently experiencing a technical glitch affecting account name enquiries. You may encounter errors when attempting to verify recipient details before a transfer. Our team is working urgently to restore full service. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria

Posted Feb 03, 2026 - 11:33 UTC

This incident affected: Flutterwave Collections (Collections APIs).