Service Restored: Intermittent Processing Issues on Transactions (Send App)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with Send Application has been resolved.

We are monitoring the situation closely to ensure continued stability.

Thank you for your patience and understanding.

Posted Nov 13, 2026 - 13:19 UTC

Investigating

Dear Valued Merchant,

We are currently experiencing intermittent issues that may affect some incoming payments and outgoing transfers on Send mobile and web applications. Some transactions may take longer than expected or may not complete.

Our team is actively working to restore normal processing. We will share further updates as soon as more information is available.

We sincerely apologize for any inconvenience and thank you for your patience and understanding.

Posted Nov 13, 2026 - 09:58 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).