[Nigeria] Service Restored: Transaction Timeouts

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the timeouts on USSD transactions due to a technical issue with one of our external payment partners has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Posted May 21, 2026 - 11:27 UTC

Identified

Dear Valued Customer,

We are currently experiencing timeouts on USSD transactions due to a technical issue with one of our external payment partners Our team is actively working with the provider to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Posted May 20, 2026 - 18:04 UTC
This incident affected: Flutterwave Collections (Collections APIs).
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