[Nigeria] Service Alert: Transaction Timeouts

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing timeouts on USSD transactions due to a technical issue with one of our external payment partners Our team is actively working with the provider to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria

Posted May 20, 2026 - 18:04 UTC

This incident affects: Flutterwave Collections (Collections APIs).