[Kenya] Service Alert: KES Payout Delays

Incident Report for Flutterwave

Identified

Dear Valued Customer,

Some users may experience failed or delayed KES payouts due to a service disruption with our external payment partner. We are working closely with them to fix the issue and restore normal service. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya

Posted Jun 20, 2026 - 11:04 UTC

This incident affects: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).