[Kenya] Service Restored: KES Payout Delays

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with delayed KES payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Jun 22, 2026 - 09:31 UTC

Identified

Dear Valued Customer,

Some users may experience failed or delayed KES payouts due to a service disruption with our external payment partner. We are working closely with them to fix the issue and restore normal service. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya

Posted Jun 20, 2026 - 11:04 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).