Service Restored: Name Verification Delays (NGN)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the intermittent connectivity issues due to an external service disruption has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Dec 17, 2025 - 17:28 UTC

Identified

Dear Valued Customer,

Account name verification is currently experiencing intermittent connectivity issues due to an external service disruption.

We are monitoring the situation closely as our partner works towards full restoration. We apologize for any frustration caused.

Affected Services:
Affected Markets: Nigeria

Posted Dec 17, 2025 - 14:37 UTC

This incident affected: Flutterwave Collections (Collections APIs).